NestKey Properties · Resident portal
Welcome,
home
Your move-in steps
Emergencies
Plumbing supply leak that can't be isolated, electrical safety hazard, total A/C loss when 90°F+, total heat loss when 40°F or below, sewer backup or failure, or total water loss: call the number on the emergency sticker on the top-left cabinet door under your kitchen sink.
Everything else: send a repair request and we’ll contact you within 24 hours.
Your
Documents
Your Application
The rental application your household submitted, read-only. View opens it as a document you can print.
Pet Vaccination Proof
A current rabies certificate or vet record for each pet on your application (plus a dog license if your city requires one). Due by move-in.
Renters Insurance Proof
Your renters insurance declarations page or certificate of insurance, showing your name, the address and the policy dates. Due by move-in.
Signed Lease
Your household’s signed residential lease for 8393 Cherry St. It’s signed in person at your showing; NestKey adds the signed copy here.
Condition Report
Your move-in (and later move-out) condition report for 8393 Cherry St. NestKey adds the signed copy here.
Certificate of Rent Paid (CRP)
Your Minnesota Certificate of Rent Paid for the Renter’s Credit on your state taxes. NestKey adds it here each year by January 31.
Notices & Other Documents
Notices, addenda, receipts and anything else NestKey shares with your household. You can add your own files here too.
Your
Application
Application status
Application
Co-applicant
Not there? Ask them to check their junk or spam folder and mark it “Not junk.” It comes from jon@nestkeyproperties.homes.
Book a
Showing
Times come from Jon's showing hours. One household per time.
Book Your
Orientation
Times come from Jon's availability.
Condition
Inspection
Message
NestKey
Request a
Repair
Not started yet
Maintenance requests open once your lease starts and you're a current resident.
Request a repair
Tell us what needs fixing and add a photo or two. We’ll contact you within 24 hours to schedule.
Your requests
How it works
- Within 24 hoursWe contact you to schedule.
- Mon–Fri, 8 AM–4 PMRepair visits happen on weekdays.
- Adult at homeYou or another adult (18+) must be home for interior repairs.
- 14-day goalMost repairs are resolved within 14 days.
Questions? Email maintenance@nestkeyproperties.homes
First, is this an emergency?
These are emergencies:
- Plumbing supply leak that can’t be shut off
- Electrical safety hazard
- Total A/C loss when it’s 90°F or hotter
- Total heat loss when it’s 40°F or colder
- Sewer backup or failure
- Total water loss
Call now. Don’t use this form.
- Call the number on the emergency sticker on the top-left cabinet door under your kitchen sink.
- Contact the provider directly. They handle emergencies around the clock.
- When everyone’s safe, let us know at maintenance@nestkeyproperties.homes.
If anyone is in danger, call 911.
Request received
Thanks. We’ll review your request and contact you within 24 hours to schedule.
- Repair visits are Monday–Friday, 8 AM–4 PM.
- You or another adult (18+) must be home for interior repairs.
- Our goal is to resolve it within 14 days.
- Track it here. You’ll get a notification when anything changes.
Pay Your
Rent
Rent starts once your lease begins. You can set up Baselane as soon as your invite arrives.
Set up Baselane
First time? Create your Baselane account from your invite. Only use the official invite — Baselane also emails and texts it to you.
Your Baselane invite will show here once NestKey adds it — Baselane also emails and texts it.
Set up BaselaneSign in to pay
Already set up? Sign in to Baselane to pay rent, see what's due, or turn on Auto Pay.
Sign in to payHow to pay rent
- Open your invite. Use the link Baselane emailed or texted you, or the Set up Baselane button above.
- Create your login. Make a password or tap Continue with Google. Use the same email NestKey has for you.
- Confirm it's you. Check your name, then verify a US mobile number with the code Baselane texts you.
- Pay rent. Sign in at tenant.baselane.com, add a payment method and pay. Auto Pay is optional.
Learn more from Baselane: How to sign up as a renter · About your invite
NestKey never asks for your bank or card details. Only enter them inside Baselane.
Your
Settings
Your photo
Add a photo of yourself.
Your details
Need to change your name, email, or phone? Send us a message.
Change password
Sign out everywhere
Signs you out on every phone and computer, including this one.
